About - Cindy Yuen

Cindy Yuen

Digital Artist, Hong Kong

Cindy’s goal is creating outstanding works and bringing smiles to her audience.

With over 9 years of experience in the creative and digital industry, I am an expert in UI/UX design, project management, and visual design that aligns perfectly with the role.

During my tenure at Hong Kong Telecom, I supervised a design team and created intuitive websites and mobile applications. At Hang Seng Bank, I managed UI/UX projects, enhancing the onboardingg user experience and driving customer engagement. My role as Assistant Manager at FWD Group Limited further refined my project planning and client management skills. I am proficient in creating wireframes, prototypes, and UI mock-ups, and my master’s degree in design strategies from The Hong Kong Polytechnic University complements my practical experience.

Skills
Design Strategy, Branding, marketing, creative direction
Visual Design Art direction, graphic design, illustration
UI & Ux Design Interaction design, wire-frames, UI mock-ups, prototypes
Project Management Project planning, client and team management

Experience

Senior Product Designer at Acument Group Limited: 01 Mar 2026 – Present Hong Kong
Drive end-to-end product design initiatives from initial concept and ideation through to final execution, championing user-centric solutions.
Assistant Manager, Group Digital Platforms UX/UI at FWD Group Limited: 5 Dec 2022 – 5 Dec 2025 Taikoo Shing, Hong Kong
Cindy is the key designer of the customer portals across the APAC markets. She created and presented design deliverables, including sketches, wireframes, user flows, and prototypes.
and designed responsive and adaptive solutions for FWD eCommerce web and mobile interfaces.
UIUX Manager at Heng Seng Bank: 3 May 2022 – 22 Nov 2022 Central, Hong Kong
Cindy managed the mobile account opening experience for new-to-bank customers at Hang Seng Personal Banking application and designed customer-first journeys for bank account openings and credit card applications.
Senior Digital Designer (UI/UX) at HKT Limited: 18 September 2017 – 22 April 2022 Quarry Bay, Hong Kong
Work together with a team of 9 talented designers and experienced programmers, Cindy provides professional design solutions for 6 business units of the company including websites, video, animation, social media channels and email marketing.
Digital Designer(UI/UX) at Beyond Media Global: 15 January, 2015 – 1 September, 2017 Wanchai, Hong Kong
Cindy job responsibility includes branding and creative design, concept art visualization and layout design for EDM, websites and UI/UX in app and multi media.

Cindy also helps creating visual mock-up and setting art directions for various projects, which includes Alchemy Coffee website revamp, Udacity Campaign landing page design and Serendipity House E-commerce platform website development etc.
Digital Artist at Mai Art: Aug 2014 – Jan 2015 Hong Kong
Job duties includes handling the E-commerce platform and Social Media Promotional Materials of the company as well as conducting artists interviews, assising photo-shooting and pop-up store setting-up.
Brand Manager at 津匠工作室 Banako Studio: June 2012 – Present
Cindy completed an Executive Diploma course in Brand Management and Communication in 2015. She starts coordinate art and communication projects at an design agency, namely “Jam-nut-bean” since august 2015.

Cindy also is the art director of Banako Studio. The company provide branding and graphic design, 2d animation and character design and licensing service.
Graphic Designer at Toppan Vite Ltd: August 2010 – July 2014 Hong Kong
Provide start-to-finish design on books, brochure and leaflets. Handle concept development, art direction and final art work for print production that meet the diverse communication goals of the company clients.

Education

Master of Design, Design Strategies at The Hong Kong Polytechnic University: Sep 2018 – July 2020 Hong Kong
Empowering leaders to drive innovation, manage complex projects, and align creative solutions with organizational goals. Graduates gain expertise in market analysis, strategic planning, and collaboration, enabling sustainable growth and competitive advantage through design‑led leadership.
BA (Hons) Graphic and Media Design at University of the Arts London: September 2007 – August 2010 London, United
Certificate in Mediation (Level 3) at The Hong Kong Federation of Youth Groups: Nov 2025 – Dec 2025 Hong Kong
Recognised by Training Qualifications UK (TQUK), the course equips participants with essential skills in conflict resolution, negotiation, and communication. Through interactive workshops and case studies, learners gain practical techniques to manage disputes constructively, foster collaboration, and achieve win‑win outcomes.
Exceutive Diploma in Brand Management at HKU Space: April 2015 – Present Hong Kong

Exhibitions

2013: Inno Design Tech Expo at Wan Chai Exhibition Center, Hong Kong
2013: Hong Kong International Licensing Show at Wan Chai Exhibition Center, Hong Kong
2012: The Dreamer Illustration Show at Chai Wan Youth Square, Hong Kong
2012: Cross Matching Showcase at Hong Kong Innocenter, Hong Kong

Clients

Toppan Vite Ltd
Sa Sa International Holdings
Hisense
lalacurio
St.Peter Primary School Hong Kong
Beyond Media Global
Bring Me a Book(HK)

Specialties

Illustration
Art Direction

Skills

Sai
Adobe Photoshop
Adobe Illustrator
Adobe Aftereffect
Final Cut PRO
Adobe Indesign

Cindy Yuen

Creation. Inspiration. Design Solutions.

Log

Cindy Yuen

Experience

Education

Exhibitions

Clients

Specialties

Skills

Elsewhere